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  4. Delta says airline has issues $6 billion in refunds since 2020
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Delta says airline has issues $6 billion in refunds since 2020

WASHINGTON (Reuters) - Delta Air Lines (NYSE:DAL) Chief Executive Ed Bastian says the airline has issued $6 billion in refunds since 2020 for canceled or significantly changed...
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Delta says airline has issues $6 billion in refunds since 2020 © Reuters. FILE PHOTO: A Delta Airlines passenger jet approaches to land at LAX in Los Angeles, California, U.S., April 7, 2021. REUTERS/Mike Blake/File Photo

WASHINGTON (Reuters) - Delta Air Lines (NYSE:DAL) Chief Executive Ed Bastian says the airline has issued $6 billion in refunds since 2020 for canceled or significantly changed flights and detailed steps it has taken to improve customer service.

"Since the beginning of 2020 we’ve refunded over 11 million tickets totaling $6 billion, of which 20% has taken place in 2022," Bastian wrote Transportation Secretary Pete Buttigieg in a letter made public Wednesday.

He also disclosed Delta automatically deposited an extra 10,000 miles in the frequent flyer accounts of travelers who experienced travel interruptions between May 1 and July 7.

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01-05-2024 10:45:17 (UTC+7)

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 EUR/USD1.0658↑ Sell
 GBP/USD1.2475↑ Sell
 USD/JPY157.91↑ Buy
 AUD/USD0.6469Neutral
 USD/CAD1.3780↑ Buy
 EUR/JPY168.32↑ Buy
 EUR/CHF0.9808Neutral
 Gold2,295.80↑ Sell
 Silver26.677↑ Sell
 Copper4.5305↑ Buy
 Crude Oil WTI81.14↑ Sell
 Brent Oil85.62↑ Sell
 Natural Gas1.946↑ Sell
 US Coffee C213.73↑ Sell
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 FTSE 1008,144.13Sell
 Hang Seng17,763.03↑ Sell
 Small Cap 20001,973.05↑ Sell
 IBEX 3510,854.40Neutral
 BASF49.155↑ Sell
 Bayer27.35↑ Sell
 Allianz266.60↑ Sell
 Adidas226.40↑ Sell
 Lufthansa6.714Neutral
 Siemens AG175.90↑ Sell
 Deutsche Bank AG15.010Neutral
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