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Canada opens probe into Tesla's heating system following consumer complaints

By Hyunjoo Jin San Francisco (Reuters) - Canada's auto safety regulator said on Thursday it has opened an investigation into the heating system of Tesla (NASDAQ:TSLA) Model 3 and...
Canada opens probe into Tesla's heating system following consumer complaints © Reuters. FILE PHOTO: Tesla Chief Executive Elon Musk introduces one of the first Model 3 cars off the Fremont factory's production line during an event at the company's facilities in Fremont, California, U.S., July 28, 2017. REUTERS/Alexandria Sage/File Photo

By Hyunjoo Jin

San Francisco (Reuters) - Canada's auto safety regulator said on Thursday it has opened an investigation into the heating system of Tesla (NASDAQ:TSLA) Model 3 and Model Y vehicles following 16 consumer complaints about its performance during cold weather.

Transport Canada said it is concerned that a malfunctioning heating and air-conditioning system "may affect windshield defogging/defrosting and therefore driver visibility."

"A company is required to notify Transport Canada and all current owners when they become aware of a defect that could affect the safety of a person. ... These notices are commonly referred to as ‘safety recalls,’" it said.

The regulator said it has informed Tesla of the investigation.

Tesla did not respond to a Reuters request for comment. In 2020, Tesla CEO Elon Musk tweeted, "Model Y heat pump is some of the best engineering I’ve seen in a while."

A number of Tesla owners complained that the heat pumps are failing in extreme cold temperatures, according to Drive Tesla Canada, a Tesla news provider. The report said the heating problems happened even after Tesla early last year replaced faulty sensors in heat pumps in some 2020-2021 Model 3 and Model Y vehicles to address the issue.

The U.S. safety regulator, the National Highway Traffic Safety Administration, did not have an immediate comment on the issue.

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01-05-2024 10:45:17 (UTC+7)

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 EUR/USD1.0658↑ Sell
 GBP/USD1.2475↑ Sell
 USD/JPY157.91↑ Buy
 AUD/USD0.6469Neutral
 USD/CAD1.3780↑ Buy
 EUR/JPY168.32↑ Buy
 EUR/CHF0.9808Neutral
 Gold2,295.80↑ Sell
 Silver26.677↑ Sell
 Copper4.5305↑ Buy
 Crude Oil WTI81.14↑ Sell
 Brent Oil85.62↑ Sell
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 US Coffee C213.73↑ Sell
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 DAX17,921.95↑ Sell
 FTSE 1008,144.13Sell
 Hang Seng17,763.03↑ Sell
 Small Cap 20001,973.05↑ Sell
 IBEX 3510,854.40Neutral
 BASF49.155↑ Sell
 Bayer27.35↑ Sell
 Allianz266.60↑ Sell
 Adidas226.40↑ Sell
 Lufthansa6.714Neutral
 Siemens AG175.90↑ Sell
 Deutsche Bank AG15.010Neutral
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